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Frequently Asked Questions
Everything you need to know about our products and services.
Do you offer coloured and prescription contact lenses?
Yes — we carry a wide range of coloured and prescription contact lenses from trusted brands including Acuvue, Bella, Alcon and more. Filter by brand and power on our Contact Lenses page to find your match.
How do I book an eye test?
You can book a free eye test through our website by visiting the Book Appointment page, calling any of our stores, or messaging us on WhatsApp.
Do you offer prescription sunglasses?
Yes, we offer a wide range of prescription sunglasses from top brands. Our opticians can fit prescription lenses into most sunglass frames.
What is your return policy?
We offer easy 14-day returns on all unused products with original packaging. Prescription lenses are custom-made and cannot be returned unless defective.
Do you accept insurance?
We work with most major insurance providers in the UAE. Please bring your insurance card and our team will assist with the claim process.
Free Eye Test
Book a complimentary comprehensive eye examination with our certified optometrists. No purchase required.
- Comprehensive 20-minute eye examination
- Digital retinal imaging included
- Personalized prescription & lens recommendations
- Available 7 days a week at all locations




































